pekobsLegal Notice

We at pekobs operate an online entertainment platform available only where local law permits. This legal notice sets out the scope of our services, the jurisdictions we serve, your responsibilities as a user, and our commitments to transparency and fair play.

pekobs does not hold a license for any specific country or region. Instead, we offer our services on a jurisdiction-restricted basis—meaning we operate only where applicable law does not prohibit online gaming. Players are responsible for verifying that their own jurisdiction permits access to pekobs before registering an account or depositing funds.

This page covers service availability, account eligibility, your legal responsibilities, data practices, and how to contact us with legal or compliance questions. We encourage you to read this notice carefully and review our full terms of service and privacy policy before engaging with pekobs.

Jurisdiction and service scope

We do not offer our services in jurisdictions where online wagering is prohibited by applicable law. Our service availability depends on the legal status of online gaming in your region at the time you access pekobs. We employ geolocation screening and account verification to enforce these restrictions, but ultimately, you are responsible for confirming that your jurisdiction permits access before registering.

pekobs serves players across Indonesia and other supported regions where local law permits. Players in Jakarta, Surabaya, Bandung, Medan, and Semarang may access our platform, sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

If we determine that your jurisdiction prohibits online gaming and we have allowed your account access, we reserve the right to suspend or close your account without notice and return any remaining balance to your linked payment method. Service availability is not guaranteed and may change if local laws change or if our regulatory assessment changes. We strongly encourage all players to verify their own legal status before depositing.

Account eligibility and verification

pekobs accounts are available only to individuals who satisfy the legal requirements of their own jurisdiction. When you register, you certify that you meet all applicable eligibility criteria, typically including a minimum age set by your jurisdiction's law. We verify your identity by requiring a government-issued ID as part of account setup.

By uploading your ID and creating an account, you affirm that you are of legal age and eligible to access online gaming services in your jurisdiction. If you misrepresent your identity, age, or eligibility, your account may be suspended or closed, and we may report the violation to relevant authorities if required by law.

We do not perform real-time age verification through external databases. We rely on document review during account verification. It is your responsibility to ensure your documentation is accurate and that you meet all legal requirements. Accounts found to violate eligibility rules will be terminated, and any remaining balance may be forfeited or returned depending on applicable law.

User responsibility for local laws

Users of pekobs are solely responsible for ensuring that their access and use comply with the laws of their own jurisdiction. We do not provide legal advice, and we cannot advise you on your local regulatory status. Before you register, deposit funds, or engage with any pekobs product, you must independently verify that online gaming is legal in your jurisdiction.

Laws change. Your jurisdiction may ban online gaming at any time, or relax restrictions. It is your responsibility to stay informed about these changes. pekobs will do our best to reflect known restrictions, but we cannot guarantee real-time accuracy. Continued use of pekobs after your jurisdiction prohibits online gaming is your choice and your legal risk—not ours.

We do not accept liability for legal consequences you face if you use pekobs in violation of local law. If you are uncertain about your jurisdiction's stance, contact a local lawyer or regulatory body before proceeding. Our support team can clarify how pekobs operates and what services are available, but we cannot provide jurisdiction-specific legal guidance.

Access to pekobs is restricted by geography and local law. You bear the responsibility for confirming your jurisdiction permits use before registering.

Data protection and privacy

pekobs collects personal data during account registration and verification to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. This includes your name, email, phone number, date of birth, government ID number, and photographic identification. We collect this data to prevent fraud, enforce jurisdiction restrictions, and meet legal obligations.

Your personal data is stored securely and is never shared with third parties except as required by law or court order. Our full data practices are outlined in our privacy policy, available at our privacy policy pageWe encourage you to review it before registering.

We retain personal data for as long as your account is active and for a reasonable period afterward to satisfy regulatory requirements. If you request account closure, we retain only the minimum data required by law. You have the right to request what data we hold and to request corrections if our records are inaccurate.

Payment methods and withdrawal

pekobs accepts deposits and withdrawals through multiple payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. All transactions are subject to verification and may be delayed if we require additional documentation to comply with AML/KYC rules.

We do not charge withdrawal fees on our side, though your bank or payment provider may impose standard processing charges. Withdrawals are processed subject to verification windows, typically hours to a few business days. We do not guarantee withdrawal speeds and are not liable for delays caused by payment providers or holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi.

If we suspect fraudulent activity on your account, we reserve the right to hold or reverse transactions pending investigation. We may also request additional documentation before processing large withdrawals. These measures protect both you and pekobs from financial crime.

Dispute resolution and fair play

All slot outcomes (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer game results, and sportsbook decisions are determined by certified random-number generators or real sporting outcomes. We do not rig games or manipulate results. If you dispute a game outcome, we investigate using server logs and video replay and typically resolve disputes within 24 hours.

If we determine an error occurred, we correct your account balance immediately. If we find no error, we explain the outcome transparently. Our decision on disputed outcomes is final, though you may request escalation to senior management if you believe our investigation was incomplete.

pekobs is not subject to binding arbitration or government oversight. Disputes are resolved between you and pekobs based on our terms of service and applicable law. If you wish to escalate a dispute beyond our support team, you may pursue legal action in the appropriate jurisdiction.

Contact us for legal inquiries

Players with legal questions, compliance concerns, or regulatory inquiries can contact our support team via email or through our site contact form. We maintain a compliance inbox that routes legal and regulatory questions to senior management. Response times vary—urgent matters typically receive acknowledgment within 24 hours, but complex inquiries may require several business days.

We do not accept liability for response delays, especially if they occur during holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) or outside standard business hours. If your inquiry concerns account access or a pending withdrawal and is time-sensitive, email our support team and mark your subject line as urgent.

For formal legal notices or registered mail, contact us through our support team to obtain our registered address. We recommend contacting us by email first so your inquiry is properly tracked and routed. All legal communications are handled confidentially and in accordance with applicable law.

Related policies and documents

Summary

pekobs operates on a jurisdiction-restricted model. We serve players only where local law permits. You are responsible for verifying that your jurisdiction allows access to pekobs before registering or depositing. We collect personal data for AML/KYC compliance, protect your information, and resolve disputes transparently.

We do not provide legal advice and cannot advise you on your local regulatory status. If you are uncertain about your jurisdiction's laws, consult a local attorney before proceeding. Our support team is available to answer questions about how pekobs operates, but we cannot advise on jurisdiction-specific compliance. By using pekobs, you affirm that you have verified your jurisdiction permits access and that you comply with all applicable laws.